Responsible Gaming

Gaming Should Be Entertainment

At Spinbit Casino, we believe online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

If you find yourself gambling more than intended or experiencing negative consequences, support is available.

Age Verification

You must be 18 years of age or older to play at Spinbit Casino. In New Zealand, the legal age for gambling is 18 years old. We are committed to preventing underage gambling and comply with all local regulations.

If you are under 18, please do not access our gaming services. Parents and guardians concerned about a young person's gambling should contact Problem Gambling Foundation (PGF) for advice.

Warning Signs of Problem Gambling

Do you experience any of the following? Recognising these signs early can help you take action:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money
• Hiding your gambling from family, friends, or partners
• Gambling to escape problems, stress, or negative emotions
• Difficulty controlling the amount of time or money spent gambling
• Neglecting work, school, family, or social responsibilities due to gambling
• Borrowing money or accumulating debt to gamble
• Feeling irritable or anxious when not gambling
• Failed attempts to reduce or stop gambling
• Lying to others about the extent of your gambling

If you recognise any of these signs in yourself or someone else, seeking help is important and the right decision.

Self-Help Tools & Controls

Spinbit Casino provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
• Reality Checks: Receive periodic notifications reminding you how long and how much you've been playing
• Time-Out: Temporarily suspend your account for a set period (24 hours to several months)
• Self-Exclusion: Permanently or temporarily exclude yourself from all online gaming at Spinbit Casino

To access these tools, log into your account or contact our customer support team. Using these features demonstrates responsible gaming practices.

Support Organisations & Resources for New Zealand

Help is available. If you or someone you know is struggling with gambling, please reach out to these organisations:

New Zealand Organisations

• Problem Gambling Foundation (PGF)
  Free, confidential counselling and support
  Phone: 0800 664 262 (24/7)
  Website: www.pgf.nz
• Gamblers Anonymous Aotearoa (GAA)
  Peer support meetings across New Zealand
  Website: www.gamblersanonymous.org.nz
• Samaritans
  24/7 emotional support (if experiencing crisis or distress)
  Phone: 0800 726 666

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom Self-Exclusion Scheme)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Take Action Today

If you are concerned about your gambling or the gambling of someone you care about, please seek help immediately. Problem gambling is treatable, and support is confidential and available.

You are not alone. Thousands of people recover from gambling problems each year with professional support.

Contact the Problem Gambling Foundation (PGF) on 0800 664 262 today — available 24/7, free and confidential.

Our Commitment

Spinbit Casino is committed to promoting responsible gaming and protecting our players' wellbeing. We comply with all New Zealand gambling laws and regulations, including the Gambling Act 2003. We encourage all players to gamble responsibly and to use the tools and support services available.